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Home > Accessibility advisor support
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A group of student accessibility mentors
Photo: Michelle Gibson
Home > Accessibility advisor support

Go to the Accessibility Services homepage

Accessibility advisor support

You and your accessibility advisor will work together to develop your academic accommodations.

  • Eligibility

    Service Eligibility

    Students registered with Accessibility Services

  • Delivery

    Service Delivery

    You can book an in-person, phone or virtual appointment with your accessibility advisor by visiting the Accessibility Services Reception at 455 Spadina Avenue, 4th floor, Suite 400. You may also call 416-978-8060 or email the administrative team at accessibility.services@utoronto.ca.

    Please indicate your preference for an in-person, phone or virtual appointment. You can meet with your accessibility advisor in person, via phone or Microsoft Teams audio/video conferencing.

    Microsoft Teams is part of your U of T Office 365 package and offers an audio/video conferencing platform for students, staff and faculty with a valid utoronto.ca email address. Read our Microsoft Teams Instructions (PDF) for more information. Contact our administrative team if you have questions about meeting remotely.

    Occasionally, based on caseload numbers, staffing or the personal circumstances of your advisor (e.g. maternity leave, promotion to a new role in another office, retirement), your accessibility advisor may change throughout the year or the duration of your degree. We aim to provide you with as much communication and transparency as possible when this happens.

  • Privacy and Policies

    Privacy & Policies

    POLICY: Accessibility Services statement of confidentiality

    POLICY: How your information will be used as part of the intake process

    POLICY: Accessibility Services remote appointments and cancellation

    POLICY: Use of phone calls and audio/video conferencing

  • Associated People

    Associated People

    Alexa Kirkland

    Accessibility Advisor


       416-978-8219
      alexa.kirkland@utoronto.ca

    On-location at Woodsworth College 
    321 Bloor Street West (the front entrance of Woodsworth College Residence), Room 180.

    Drop-in appointments: Please check Alexa’s auto-reply email before attending drop-in.
    The auto-reply will indicate if there are any cancellations. The appointments are on a first-come, first-served basis and are in person only.

    Location:
    Due to construction, you may wish to enter the building at 321 Bloor Street West (the front entrance of Woodsworth College Residence). The office location is in Room 180 (Dean of Students).

    Monday’s from 1:30 pm – 2:30 pm (each appointment is 15 minutes)

    Tuesday’s from 10:00 am – 11:00 am (each appointment is 15 minutes)

    Once you arrive, please go to Alexa’s office door, and take a number off the dry-erase board.
    There will be numbers 1-4 on the board (one for each student appointment).
    If the numbers are gone, it means there are no more drop-in spots. If there are no more spots, or if drop-in is canceled, please email Alexa directly.

    Brittany Van Beilen

    Accessibility Advisor


       416-978-1533
      brittany.vanbeilen@utoronto.ca

    455 Spadina Avenue, Suite 400

    Drop-in Schedule:
    (3) 20-minute drop-ins per day

    • Tuesdays, 10:30 a.m. – 11:30 a.m. (drop-in registration opens at 10:00 a.m.)
    • Thursdays, 03:00 p.m. – 04:00 p.m. (drop-in registration opens at 02:30 p.m.)

    Drop-in Location:

    455 Spadina Avenue, 4th floor, Suite 400

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at the front desk upon arrival.

    Elizabeth Jeffrey

    Indigenous Accessibility Advisor


       (416) 978-1542
      elizabeth.jeffrey@utoronto.ca

    On-location at First Nations House, 563 Spadina Ave, Room 302
    Building Access Notice: The elevator at FNH, Borden Building North (563 Spadina Ave) will be non-functional due to repair from Monday, April 3rd to the week of April 17th.

    Drop-in Schedule:
    (6) 15-minute drop-ins per day

    • Mondays, 1:00 p.m. – 02:30 p.m.
    • Wednesdays, 1:00 p.m. – 02:30 p.m.

    Drop-in Location:
    Room 302 at First Nations House –  563 Spadina Ave

    Drop-in Instructions:
    Students are welcome to sign up for a timeslot by taking one of the numbered magnets on the whiteboard located on the door of room 302.  Students are welcome to wait in the work space outside room 302 or can wait in the student lounge (room 313).

     

    Gretel Silvestre

    On Location Accessibility Team Lead, FAS.


       416-946-5568
      gretel.silvestre@utoronto.ca

    455 Spadina Avenue, Suite 400

    Hannah Jackson

    Learning Strategist


       (416) 946- 8037
      hannahw.jackson@utoronto.ca

    Irene Sullivan

    Accessibility Advisor and Team Lead


       416-978-8062
      irene.sullivan@utoronto.ca

    455 Spadina Avenue, Suite 400

    Drop-in Schedule:
    Note: Drop-ins will not be held from August 3 to August 23, 2023 (inclusive)

    • Mondays, 3 – 4 p.m. for Kinesiology students (In-person Drop-ins only), (4) 15-minute drop-ins, KIN students must sign in at the KIN Registrar’s office front desk.
    • Wednesdays, 1:30 – 2:30 p.m. (drop-in registration opens at 1 p.m.), (4) 15-minute drop-ins
    • Thursdays, 4 – 4:45 p.m. (drop-in registration opens at 3:30 p.m.), (3) 15-minute drop-ins

    Drop-in Location:

    • Mondays at the Faculty of Kinesiology, Registrar’s Office, 55 Harbord St. Toronto, ON, M5S 2W6 (In-person Drop-ins only)
    • Wednesdays and Thursdays, In-Person at Accessibility Services, 455 Spadina Avenue, Suite 400 4th Floor, Toronto, ON, M5S 2G8

    Drop-in Instructions:

    • Drop-ins are not guaranteed and are subject to availability.
    • For in-person drop-ins at Accessibility Services, students must check in at the front desk upon arrival.
    • For in-person drop-ins at Faculty of Kinesiology, students must sign in at the KIN Registrar’s office front desk.

    Jennifer Kirk (on leave)

    Accessibility Advisor


      accessibility.services@utoronto.ca

    Jeta Haxhimaka (on leave)

    Accessibility Advisor


      accessibility.services@utoronto.ca

    Krysta Halliwell

    Accessibility Advisor


       416-946-3970
      krysta.halliwell@utoronto.ca

    On-location at Galbraith Building, 35 St. George Street, Room GB 138.

    Drop-in Schedule:
    (4) 15-minute drop-ins per day

    • Tuesdays, 2:30 p.m. – 3:30 p.m. (Note: Drop-ins canceled for Tuesday, April 11)
    • Wednesdays, 11 a.m. – 12 p.m. (except the last Wednesday of the month)
    • Thursdays, 1:30 – 2:30 p.m.

     

    Drop-in Location:
    Galbraith Building – Room 138 (35 St. George St.)

    Drop-in Instructions:
    Students can take a numbered post-it from the door and email the advisor at krysta.halliwell@utoronto.ca indicating their number. The advisor will email the student when it is their turn. Students are welcome to wait wherever is comfortable.

    Mary Damianakis

    Accessibility Advisor


       416-978-7699
      mary.damianakis@utoronto.ca

    455 Spadina Avenue, Suite 400

    Drop-in Schedule:
    (3) 20-minute drop-ins per day
    Drop-ins will not be held on Tuesday, August 29th
    One-time Drop-in slot available on Thursday, August 31st only from 3:00 p.m. to 4 p.m. 

    • Tuesdays, 10:00 a.m. – 11:00 p.m. (drop-in registration opens at 09:30 a.m.)
    • Wednesdays, 03:00 p.m. – 04:00 p.m. (drop-in registration opens at 02:30 p.m.)

    Drop-in Location:
    455 Spadina Avenue, 4th floor, Suite 400

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at the front desk upon arrival.

     

     

    Maryam Masood

    Accessibility Advisor Medicine, SLP/OT/PT, Radiation Science


       416-978-4075
      maryamm.masood@utoronto.ca

    On-location at Office of Learner Affairs, Room 316, C. David Naylor Building, 6 Queen’s Park Cres W, Toronto, ON M5S 3H2

    Drop-in Schedule:

    (3) 20-minute drop-ins per day

    • Wednesdays, 10:00 a.m. to 11:00 a.m. (except the last Wednesday of the month)
    • Thursdays, 02:00 p.m. to 03:00 p.m.

    Drop-in Location:
    Office of Learner Affairs, C. David Naylor Building, 6 Queen’s Park Cres W, Toronto, ON M5S 3H2. Room 319

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at Office of Learner Affairs office front desk upon arrival. Students can take a numbered post-it from the door (Room 316) and be seated in the waiting area at the Office of Learner Affairs office until their number is called.

    Michael Mercer

    Accessibility Advisor


       416-946-5556
      michael.mercer@utoronto.ca

    Trinity College and Professional Faculties Central.

    On Location at Trinity College, 6 Hoskin Avenue, Academic Resource Centre – Rm. 001.

    Drop-in Schedule:
    (4) 15-minute drop-ins per day
    * Drop-ins for Thursday, June 8th are cancelled. 

    • Tuesdays, 9:30 – 10:30 a.m.
    • Wednesdays, 1:30 – 2:30 p.m. (except last Wednesday of each month)
    • Thursdays, 2 – 3 p.m.

    Drop-in Location:
    Tuesdays and Thursdays: Trinity College (6 Hoskin Avenue)
    Basement level (both stairs and an elevator are located near the West entrance of Trinity College)
    Academic Resource Centre, Room 001

    Wednesdays: 455 Spadina Avenue, Suite 400, 4th Floor (please note drop-ins will not be held on the last Wednesday of each month).
    *Drop-ins on Wednesday, August 1, 2023 will be held  at Trinity College, 6 Hoskin Avenue, Academic Resource Centre – Rm. 001.

    Drop-in Instructions:
    Trinity College:

    Students are welcome to sign up for a drop-in session by taking one of the sticky notes on the whiteboard located to the left of Room 001 in the Academic Resource Centre.

    455 Spadina Avenue:
    Drop-ins are offered in person only and are subject to availability. Students must check in at the front desk upon arrival.

     

    Michelle Morgani

    Accessibility Advisor and Team Lead


       416-978-4334
      m.morgani@utoronto.ca

    455 Spadina Avenue, Suite 400

    Drop-in Schedule:
    (4) 15-minute drop-ins per day

    • Wednesdays, 01:30 p.m. – 02:30 p.m. (drop-in registration opens at 01:00 p.m.)


    Drop-in Location
    :
    455 Spadina Avenue, 4th floor, Suite 400

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at the front desk upon arrival.

    Nicole Ranieri

    Accessibility Advisor


       416-978-1561
      nicole.ranieri@utoronto.ca

    Drop-in Schedule:
    (6) 15-minute drop-ins per day

    • Tuesdays, 10:30 a.m. – 12:00 p.m. (drop-in registration opens at 10:00 a.m.)
    • Thursdays, 10:00 a.m. – 11:30 a.m. (drop-in registration opens at 09:30 a.m.)

    Drop-in Location:

    455 Spadina Avenue, 4th floor, Suite 400

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at the front desk upon arrival.

     

    Dr. Pearl Levey

    Accommodations Specialist for Practicums/Placements/Laboratories​


       416-978-1724
      pearl.levey@utoronto.ca

    455 Spadina Avenue, Suite 400

    Samahra Zatzman

    Accessibility Advisor


       416-946-0526
      samahra.zatzman@utoronto.ca

    455 Spadina Avenue, Suite 400

    Drop-in Schedule:
    (3) 20-minute drop-ins per day
    *DROP-IN
    IS CANCELLED on Thursday, August 24, 2023, and Wednesday, September 27, 2023

    • Wednesdays, 10:00 a.m. – 11:00 a.m. (drop-in registration opens at 10:45 a.m.)
    • Thursdays, 03:00 p.m. – 04:00 p.m. (drop-in registration opens at 03:45 p.m.)

    Drop-in Location:
    455 Spadina Avenue, 4th floor, Suite 400

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at the front desk upon arrival.

    Sandra Hohener (on leave)

    Accessibility Advisor


      accessibility.services@utoronto.ca

    Sarah Goodfield Weinstein

    Accessibility Advisor


       416-978-5305
      sarah.goodfield@utoronto.ca

    Dentistry, Pharmacy, Public Health and Nursing.

    On-location at Health Sciences Building, Lawrence S. Bloomberg Faculty of Nursing, 155 College St. Room 130C

    Drop-in Schedule:
    (3) 20-minute drop-ins per day

    • Tuesdays between 11:30 a.m. to 12:30 p.m.
    • Thursdays between 11:30 a.m. to 12:30 p.m.

    Drop-in Location:
    Health Sciences Building, Lawrence S. Bloomberg Faculty of Nursing, 155 College St. Room 130C

    Drop-in Instructions:

    • The office is on the ground floor.
    • Follow signs for the Lawrence S. Bloomberg Faculty of Nursing (on the left-hand side of the building when you enter).
    • You can then proceed through the first two sets of double doors.
    • There will be a reception iPad that you can use to let Sarah know you have arrived and she will come out to meet you. Please note the iPad asks for your name, however, if you don’t feel comfortable including this you can put your initials.
    • If you prefer you can also check in with reception.
    • If you are coming for a drop-in, it is possible I am already with another student. Please wait in the reception area and your advisor will come and get you once they have finished with the previous student.

     

    Sezgi Ozel

    On Location Team Lead, Graduate and Professional Programs.


       416-978-7916
      sezgi.ozel@utoronto.ca

    455 Spadina Avenue, Suite 400

    Shayna Goldberg

    Accessibility Advisor


       416-978-7499
      shayna.goldberg@utoronto.ca

    Drop-in Schedule:
    (3) 20-minute drop-ins per day
    Note: Drop-ins will not be on Thursday, July 13.

    • Tuesdays, 03:30 p.m. – 04:30 p.m. (drop-in registration opens at 03:00 p.m.)
    • Thursdays. 11:00 a.m. – 12:00 p.m. (drop-in registration opens at 10:30 a.m.)

    Drop-in Location:
    455 Spadina Avenue, 4th floor, Suite 400

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at the front desk upon arrival.

     

    Simon Nnaakirya

    Accessibility Advisor


       416-978-7451
      s.nnaakirya@utoronto.ca

    Drop-in Schedule:
    (6) 15-minute drop-ins per day

    • Tuesdays, 01:30 p.m. – 03:00 p.m. (drop-in registration opens at 01:00 p.m.)
    • Wednesdays, 11:00 a.m. – 12:30 p.m. (drop-in registration opens at 10:30 a.m.)

    Drop-in Location:

    455 Spadina Avenue, 4th floor, Suite 400

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at the front desk upon arrival.

     

    Suzette McLarty

    Accessibility Advisor and Team Lead


       416-946-8026
      suzette.mclarty@utoronto.ca

    455 Spadina Avenue, Suite 400

    Drop-in Schedule:
    (6) 15-minute drop-ins per day

    • Tuesdays, 1:30 p.m. – 03:00 p.m. (drop-in registration opens at 01:00 p.m.)


    Drop-in Location
    :
    455 Spadina Avenue, 4th floor, Suite 400

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at the front desk upon arrival.

    Vivian Zhang

    Accessibility Advisor


       416-946-5365
      vivianf.zhang@utoronto.ca

    Drop-in Schedule:
    (6) 15-minute drop-ins per day

    • Tuesdays, 09:30 a.m. – 11:00 a.m. (drop-in registration opens at 09:00 a.m.)
    • Thursdays, 02:00 p.m. – 03:30 p.m. (drop-in registration opens at 01:30 p.m.)

    Drop-in Location:

    455 Spadina Avenue, 4th floor, Suite 400

    Drop-in Instructions:

    • Drop-ins are offered in person only and are subject to availability.
    • Students must check in at the front desk upon arrival.

     

    Vivien Chan

    Accessibility Advisor


       416-978-7895
      vivien.chan@utoronto.ca

    New College

    On-location at Wetmore Hall 300 Huron St., Room 125.

    Drop-in Schedule:
    (4) 15-minute drop-ins per day
    * Drop-ins will not be held on Thursday, May 11th.  

    • Tuesdays, 11 a.m. – 12 p.m.
    • Thursdays, 1:30 – 2:30 p.m.

    Drop-in Location:
    Wetmore Hall 300 Huron St., Room 125.

    Drop-in Instructions:
    Students are welcome to sign up for a drop-in session by taking a number from the door on WET Room 125. Students can be seated in the waiting area in front of the Registrar’s office or wait in the hallway until their number is called.

     
Array
     

Contact Us

  • Accessibility Services Reception – We are open for in-person visits!

    455 Spadina Avenue, 4th floor, Suite 400, Toronto, Ontario, M5S 2G8. We are experiencing an exceptionally high volume of emails, phone calls and voicemails at this time. Messages are triaged for urgency, however, we urge students to visit the reception desk in person, if possible. Please note email and voicemail responses may take an extended period of time. Please come into our office if you have an urgent disability-related concern.   
    416-978-8060
    accessibility.services@utoronto.ca
     
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